Cookies Policy

BANCO ALCALÁ, S.A.  uses first-party cookies and third-party cookies in order to offer you the best browsing experience to suit your needs, as well as to protect you and improve the website. Your express consent is required for cookies to be collected.

Please read this Cookies Policy carefully for information about how BANCO ALCALÁ, S.A. uses cookies responsibly and about the options available for configuring your browser and managing them.

What are cookies?

Cookies are small data files that are generated in the user’s computer and that allow us to know the frequency of their visits, the most selected contents and the security elements that may intervene in the control of access to restricted areas, as well as to show advertising according to criteria predefined by BANCO ALCALÁ, S.A. and that are activated by means of cookies served by this entity or by third parties that provide these services on behalf of BANCO ALCALÁ, S.A.

Authorisation for the use of cookies?

As a general rule, BANCO ALCALÁ, S.A. uses:

  • Own cookies: these are those that are sent to the user’s terminal equipment from a computer or domain managed by the owner of the website and from which the service requested by the user is provided.
  • Third-party cookies: these are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the owner of the website from which the service requested by the user is provided, but by another entity that processes the data obtained through the cookies.

Likewise, in the event that the cookies are installed from a computer or domain managed by the owner of the website itself but the information collected through these is managed by a third party, they will also be considered as third-party cookies.

  • Time-sensitive: to temporarily store information related to user preferences, such as language.
  • Session cookies: these are responsible for compiling and storing the data generated by the BANCO ALCALÁ, S.A. user while accessing and browsing the website. The information is retained in order to provide the requested service.
  • Persistent cookies: sthese are those that are responsible for keeping the data in the terminal for the period defined by the party responsible for the cookies. This period can range from minutes to years.

Depending on their purpose:

To ensure the proper functioning of BANCO ALCALÁ, S.A. websites.

  • Technical cookies: these are the cookies necessary to allow the user to access, identify themselves in the service and operate correctly.
  • Personalisation cookies: these are cookies that allow the user to browse a BANCO ALCALÁ, S.A. website, a platform or an application, as well as to use the different options or services offered, such as the language, the screen resolution of the device, the type of browser or the regional configuration from which the service is accessed.

To collect statistical information to improve the experience on the websites.

  • Analysis cookies: analysis cookies allow the party responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked. The information they provide is used to evaluate the activity of BANCO ALCALÁ, S.A. website in order to draw up browsing profiles of the users of these sites, applications and platforms, with the aim of introducing improvements based on the analysis of the data on the use of the service users.

Who accesses cookies information?

The information stored in cookies is used exclusively by BANCO ALCALÁ, S.A.

Can cookies be disabled?

In the event that the user later wants to modify or delete the consent of the cookies, he can do so here (Change your consent | Remove your consent).

Changes and updates to the cookie policy

BANCO ALCALÁ, S.A. and its group companies may modify this cookie policy in accordance with legislative or regulatory requirements, or in order to adapt this policy to the instructions and recommendations issued by the regulators. It is therefore recommended that you periodically review the cookie policy.